Just as in other industries, AI is primed to disrupt the staffing industry by boosting productivity and transforming processes. 2023 was a landmark year for AI technologies, and the market is projected to expand dramatically over the next few years, reaching a staggering $407 billion by 2027.
Still on the fence about bringing AI tools to your staffing team? Here’s what you need to know about integrating it at your company.
Why use AI at your staffing agency?
As AI technologies flood the market, it’s clear that the adoption of these tools is inevitable in every industry. In a recent McKinsey survey of business leaders, seventy-nine percent of all respondents said they’ve had at least some exposure to generative AI, either for work or outside of work, and 22 percent say they are regularly using it in their own work. Importantly, 40 percent of respondents said their organizations will increase their investment in AI overall because of advancements in generative AI.
Why are businesses so eager to adopt this emerging technology? Using AI to automate tasks and even complete workflows is the key to unlocking unprecedented business growth.
In the staffing industry, AI tools can be integrated to work alongside staffing professionals, improving productivity considerably. By taking care of the dullest, most repetitive tasks—think writing job descriptions and combing through stacks of applications—AI tools free up employees to fill more jobs and serve more clients.
What are the challenges of using AI in staffing and recruitment?
While AI offers tremendous promise, it also poses challenges. One of the most significant hazards of using AI in staffing is the risk of algorithmic bias, particularly in candidate screening.
To avoid discrimination caused by such bias, companies should ensure their hiring parameters are free from historical hiring bias that can perpetuate issues with diversity. They should also watch for trends in algorithm’s selections and adjust the parameters if they notice any harmful bias.
Critics have also raised concerns around data privacy, as well as the lack of regulation around AI products and their use in hiring. To address issues around AI before problems occur, companies should consider establishing internal AI guidelines to govern their use. Having a framework in place will ensure that you tackle issues as they arise and even prevent them before they happen.
How can staffing agencies use AI to streamline hiring?
With those concerns addressed, you’re ready to integrate AI into your staffing workflows. But where to begin? These are the top ways your staffing agency can use AI to streamline hiring.
Use AI to create job ads
Not only can generative AI help you write job ads, but it can also help you reach the right people. Use AI software to automatically tailor customized ads for your ideal candidate, using data pulled from their online profiles and search history. With the help of these insights, your content will have a higher likelihood of appealing to job seekers.
Generate job descriptions with AI
Writing job descriptions can be time consuming, repetitive work. Fortunately, it’s the kind of work that AI does best. Instead of spending hours tinkering with the wording for job descriptions, use an AI platform to write them for you. Specify the components, tone, and any important requirements and keywords. The program will take it from there.
Screen candidates with the support of AI
As a staffing agency, we know you receive an onslaught of applications for every role. Instead of sorting through hundreds of resumes by hand, let AI do the first pass, weeding out applicants that don’t have the necessary qualifications. As noted above, it’s important for a human being to oversee this process and keep an eye out for bias. However, in the long run it can save your staffing team countless hours of painstaking work.
Let AI take over data entry
In 2023, your team should not be spending their precious time on data entry. The best staffing software is equipped with AI designed to parse resumes for information and automatically build candidate profiles—all without any human intervention.
In our humble opinion, we think our software does it best. Learn more about how our Labourly uses AI to build candidate profiles here.
Supplement candidate communication with AI
Although staffing will always require a human touch, AI can help you communicate with candidates. Ask your AI program to draft messages to candidates or consider using chatbots to send them notifications and answer questions.
The bottom line
If you’re thinking about bringing AI solutions to your staffing agency, there’s no better time than now. AI can help your team recruit candidates and fill jobs more quickly and effectively at every stage of the hiring process, from sourcing candidates to screening them, uploading their data, and even communicating with them. To help your staffing team get a competitive edge, it might be time to explore how AI can fit into your workflows.
Considering integrating AI solutions at your staffing agency? Created for staffing teams and Human Resource departments, Labourly™ is a simple, intuitive solution for managing your skilled workforce. Book a demo call today to explore options for your company.
